Privacy & Terms

Privacy Policy

This privacy notice discloses the privacy practices for https://www.trunaturalist.com (and ca.). This privacy notice applies solely to information collected by this website. It will notify you of the following:

1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to collect information that you voluntarily give us via email, order form, or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products, or services, or changes to this privacy policy. You may choose to opt out of future contacts from us at any time. You can do the following at any time by contacting us via the email at trunaturalist@gmail.com, and to see what data we have about you, if any. You may also do any of the following:

• Change/correct any data we have about you.
• Have us delete any data we have about you.
• Express any concern you have about our use of your data.

Orders

We request information from you when you place an order through our website. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Surveys and Contests

From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as postal code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. If you feel that we are not abiding by this privacy policy, you should contact us immediately via email (trunaturalist@gmail.com).

Events and Workshops

From time-to-time our site will advertise an event or workshop, which requests information of every participant. Participation in these events and workshops is completely voluntary and you may choose whether to participate and therefore disclose information about yourself. Information requested may include contact information (such as name and shipping address), and demographic information (such as postal code, age level). Contact information will be used to keep track of participants for the event or workshop. If you feel that we are not abiding by this privacy policy, you should contact us immediately via email (trunaturalist@gmail.com).

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Sharing

We use an outside shipping company to ship orders (such as Canada Post), and a credit card processing company to bill users for goods and services (Shopify). 

Trunaturalist.com Terms and Conditions

Please review the following terms and conditions that govern your use of this website and note that your use of our site constitutes your agreement to these terms and conditions. This website and all products or services offered here are intended for adults, and by making any purchase or submitting any information on this website you represent yourself as an adult. The purchase of any TRU NATURALIST products or services through this site is subject to separate terms and conditions of sale, which can be viewed on the various product and payment pages within this site. When used herein, the term “TRU NATURALIST” refers to TRU NATURALIST INC.

Restrictions on Use

Your use of this website is conditioned on your compliance with the following rules of conduct, and you agree not to use this website or any information you obtain from this website:

1. In connection with surveys, contests, pyramid schemes, chain letters, junk email, spamming, or any duplicative or unsolicited commercial messages
2. To advertise, or offer to sell or buy any goods or services for any purpose
3. To harvest or collect personally identifiable information about TRU NATURALIST, or to copy documents published by TRU NATURALIST on this site (including, but not limited to Blog Posts, Events, Articles, etc.), other than for personal and non-commercial use only. As a condition of this authorization, you agree that any copy you make of these documents shall retain all copyright and other proprietary notices contained herein. This authorization does not include the use of images, logos or other content unless they are embedded within the documents. Such authorization does not permit use of copyrighted content from this site for the unauthorized sale of TRU NAURALIST products or services. TRU NATURALIST may revoke this authorization at any time, at its sole discretion. Upon any such revocation, you must promptly destroy all materials downloaded or otherwise obtained from this site, as well as all copies of such materials, whether made in accordance with these terms and conditions or otherwise. Each individual document published by TRU NATURALIST on this site may contain other proprietary notices and copyright information relating to that individual document. The materials displayed on or contained within this site, including all software, design, text, editorial materials, informational text, photographs, illustrations, audio clips, video clips, artwork and other graphic materials, and names, logos, trademarks and services marks, are the property of TRU NATURALIST or their licensors and are protected by copyright, trademark and other intellectual property laws. Nothing contained herein shall be construed as conferring by implication, estoppel or otherwise any license or right under any copyright, patent or trademark of TRU NATURALIST or any other person. Note that any product, process or technology on this site may be the subject of other intellectual property rights reserved by TRU NATURALIST and is not licensed hereunder. Use of robots or similar tools for data mining or automated data submission through this site is prohibited without prior express written permission from TRU NATURALIST.

Location

This website is controlled and operated by TRU NATURALIST INC. from its office in Waterford, Ontario, in Canada. TRU NATURALIST may offer to sell products and services featured on this website in the Canadian provinces and territories. Unless specified, Trunaturalist.com is available to visitors from outside Canada for informational purposes only.

Price and Availability

Some of the products and services featured on the site are displayed for promotional purposes only and may not be available for purchase through this site. All products and services offered for purchase on this site are subject to availability. The prices stated for such products and services are subject to change without notice.

Order Completion

We reserve the right, at our sole discretion, to cancel or refuse any order for any reason at any stage of the online ordering process, including after an order has been submitted and whether or not the order has been confirmed. Some situations that may result in cancellation include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud department. We may also require additional verifications or information before accepting any order. We will attempt to contact you if all or any portion of your order is canceled, or if additional information is required to accept your order. If your order is adjusted after payment is taken, you will be credited a refund for the transaction or product as reflected in the change.

Resale

Purchases made on TRUNATURALIST.com are intended for end users only. Products sold through this site are not authorized for resale unless given expressed authorization. Your submission of your order shall constitute your full acceptance of these restrictions on resale.

Disclaimer of Warranty and Limitation of Liability

THIS SITE AND THE CONTENTS OF THIS SITE ARE PROVIDED “AS IS” WITHOUT WARRANTY, REPRESENTATION, CONDITION OR GUARANTEE OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES, REPRESENTATIONS, CONDITIONS OR GUARANTEES OF QUALITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT, ALL OF WHICH ARE DISCLAIMED TO THE FULLEST EXTENT PERMITTED BY LAW. Some jurisdictions do not allow the exclusion of implied warranties in certain circumstances, so the above exclusion may not apply to you. TRU NATURALIST is not responsible for any inaccuracies, typographical errors or any other mistakes on this site or in any content you may obtain from this site, and reserves the right to make corrections. IN NO EVENT SHALL (TRU NATURALIST) OR ITS AFFILIATES, OR ANY OF THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AGENTS OR OTHER REPRESENTATIVES, BE LIABLE FOR ANY DAMAGES, WHETHER DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR OTHERWISE, ARISING OUT OF OR IN CONNECTION WITH THIS SITE, ANY MATERIALS, INFORMATION OR RECOMMENDATIONS APPEARING ON THIS SITE, OR ANY LINK PROVIDED ON THIS SITE, WHETHER OR NOT TRU NATURALIST HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS EXCLUSION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW.

Changed Terms

Any TRU NATURALIST publication may include technical inaccuracies or typographical errors. Changes may be periodically made to these publications. These changes will be incorporated in new editions of these publications. TRU NATURALIST may make improvements and/or changes in the products and/or the programs described in these publications at any time without notice.

Submissions

TRU NATURALIST Corporation maintains an exceptionally strong commitment to research. Researching new technologies, incorporating the new technologies into products, and developing marketing strategies for our products may take several years. We wish to avoid misunderstandings that could arise if a TRU NATURALIST product or marketing strategy bears even a superficial resemblance to an idea that was submitted to TRU NATURALIST during the development process. TRU NATURALIST or any of its employees do not accept or consider unsolicited ideas, including unpatented technologies, or marketing plans. Nor do we provide any compensation, in either cash or product, for unsolicited product ideas. If you still submit your ideas to us, you agree that such information shall be deemed to be non-confidential, and that TRU NATURALIST shall have no obligation of any kind with respect to such information and shall be free to reproduce, use, disclose and distribute the information to others without limitation. Further, TRU NATURALIST shall be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products incorporating such information. Notwithstanding the foregoing, our use of your personal information shall be governed by the privacy statement available on this site.

Solicitations

TRU NATURALIST reserves the right to review and reject any solicitation for a quote.

Promotion Guidelines

All offers are limited to purchases made from TRU NATURALIST and its participating authorized dealers. Purchases must be made during the specified promotional period to qualify.

Product Feedback Policy and Terms

We do welcome and value feedback on our existing products, and we make every effort to address questions or concerns that are raised by our customers. If you wish to comment on a TRU NATURALIST product or if you have a question about or concern with any of our products, please consult and follow the instructions provided in the “Contact Us” section of TRUNATURALIST.com. Notwithstanding the foregoing, our use of your personal information shall be governed by the privacy statement available on TRUNATURALIST.com. Any product feedback you provide to us shall be deemed non-confidential and TRU NATURALIST shall be free to use such information on an unrestricted basis.

Privacy Policy

Your use of this website is subject to the terms of the privacy statement available on this site.

Amendment and Termination

TRU NATURALIST may amend or terminate these terms and conditions at any time and may do so immediately without notice. Any provision of these terms and conditions that by its nature is reasonably intended to survive beyond such termination shall survive.

Miscellaneous

This is the entire agreement between you and TRU NATURALIST relating to the use of this site. TRU NATURALIST can revise these terms and conditions at any time by updating this posting. This site may provide links to other sites that are not maintained by TRU NATURALIST. TRU NATURALIST provides such links for your convenience only, and is not responsible for the content of any third-party site.

Noncompliance with these Terms and Conditions

If at any time, in the sole discretion of TRU NATURALIST, you fail to comply with any provision of these terms and conditions, TRU NATURALIST reserves the right to deny you access or use of this website, and to otherwise pursue recourse against you to the full extent of the law. Upon any failure by you to comply with any provision of these terms and conditions, you must promptly destroy all materials downloaded or otherwise obtained from this site, as well as all copies of such materials, whether made in accordance with these terms and conditions or otherwise.